Throughout these terms, the collective content from the Website and Courses will be referred to as “Company Content.”
On the Website, you may purchase enrollment into one or more courses, which will be delivered electronically (“Course”).
Course Billing & Refunds
To purchase a Course, you must complete the purchase, which includes payment for access, and create your profile in order to access the materials and Course content (“Course Materials”).
Money Back Guarantee: If you have not completed a course within 60 days of purchase, you are eligible for a full refund of the course fee. Please contact our customer support team and provide the necessary details to initiate the refund process. We will refund the amount to the original payment method used for the purchase.
Site Credit: After 60 days from the date of purchase, if you have not completed a course, you will receive a site credit instead of a monetary refund. The site credit will be equivalent to the amount paid for the course and can be used towards the purchase of any other course available on our platform. The site credit will be automatically applied to your account and can be redeemed during the checkout process.
No Refunds for Completed Courses: Please note that we do not offer refunds for courses that have been completed in their entirety. Once you have successfully completed a course and obtained the necessary completion certificate or accreditation, the course fee becomes non-refundable. We encourage you to carefully consider your course selection and commitment before enrolling in a course.
Claim Process: To request a refund or site credit, please contact our customer support team within the eligible time period specified above. Our support team will guide you through the claim process and assist you in receiving the appropriate refund or site credit.
We value your trust and are committed to providing high-quality courses and excellent customer service. If you have any further questions or concerns regarding our guarantee policy, please do not hesitate to reach out to our customer support team.
On the Website, you may also buy a Subscription (“Subscription”), which gives you access to all healthcare Courses in the Portal, including new courses which may be added during your subscription membership.
If you elect to purchase the Subscription, you receive access to the Subscription for one year. Subscription automatically bills and renews annually until you initiate cancellation. Your access to all included Course Materials expire at the same time as the Subscription.
No refunds are available for the Subscription.
All other terms regarding the Courses will apply to the Subscription.
Upon registration and submission of your payment, you will receive access to the Course portal (“Course Portal”), hosted through the Website. All Course Materials will be in the Course Portal.
You are responsible for ensuring that your login information to the Course Portal remains private. If Company suspects that your login credentials have been shared with a third party, Company reserves the right to revoke your access to the Program.
By purchasing a Course, you will receive 12 months access to the Course Materials. After that time, your access to the particular Course will be revoked. If you have purchased multiple Courses from Company, your access will be based on the particular Course purchased.
Course Instructors and Content
Courses may be led by Company or guest facilitators. The information provided in the Courses is meant to be general and may not cover all questions about a particular educational topic. If a particular topic has changed since the Course was published, it is your responsibility to ensure that you are staying updated on the topic. You will not hold Company liable for any errors that may exist in a Course due to a later change in the law.
The Company aims for compliance with a broad range of licensing boards; however, different boards may have different rules and regulations regarding continuing education. Generally, each Course will have a specific approval date through the licensing agency. The Course will be available only through the particular expiration dated indicated.
Credit for Continuing Education Courses
Depending upon the Course, you will either receive a certificate of completion, or the Company will submit your attendance to the appropriate approval body/licensing board.
While you are welcome to view the course multiple times, you will only be eligible to receive continuing education credit once.
Tech Support or Customer Service Inquiries
If you encounter any issues when using the Course Portal, please contact customer service at [email protected].
LICENSE FOR USE OF COURSE MATERIALS
You will receive access to exclusive Course Materials upon purchase. The Course Materials were developed for continuing education purposes. While the Course Materials have been developed to provide you with professional education, your use of the Course Materials is limited to the license stated herein. You may use the information you learn through the Course Materials to better your business practices and to enhance your knowledge. The particular Course Materials that you receive access to through the Course Portal are for your personal use and may not be reproduced for publication or for the personal or commercial use of others without permission from written Company, except as stated herein.
Please note that your purchase of any Course is for one individual, unless it is specifically purchased with a group license. Sharing logins so that multiple people may access a Course is strictly prohibited.
You understand and agree that there is no guarantee that you will see positive results using the techniques and materials provided in the Company Content. Company assumes no management responsibility for your decisions or practices that you implement based on the Company Content. Company makes no guarantee about your future success based on your use of the Company Content.
While Company aims to ensure that all Company Content is accurate and timely, Company makes no guarantees regarding the accuracy, completeness, adequacy, or timeliness of the Company Content. You use the Company Content at your own risk.
Company disclaims liability for incidental or consequential damages and assumes no responsibility or liability for any loss or damage suffered by any person as a result of use of the information provided in the Company Content.
NO PROFESSIONAL ADVICE
The Company Content has been prepared to provide continuing education in accordance with the rules of multiple licensing boards. Nothing contained in the Company Content is intended to provide professional advice, such as legal, tax, financial, or medical advice. Please speak to your professional provider for advice.
YOUR RESPONSIBILITY IN USING THE COMPANY CONTENT
The Company Content was developed strictly for educational purposes. You understand and agree that you are fully responsible for your use of the information provided in the Company Content. Company makes no representations, warranties, or guarantees. You understand that results may vary from person to person. Company assumes no responsibility for errors or omissions that may appear in the Company Content.
USE OF THE WEBSITE
Unless otherwise stated, Company owns the intellectual property and rights to all content and material in the Company Content. Subject to the license stated herein, all intellectual property rights are reserved.
Unless it is specifically and expressly made available for such purpose, the following uses are not permitted:
- Republication, redistribution, sale, rental, or sub-licensing of content from the Company Content;
- Reproduction or duplication of any content on the Company Content for commercial purposes;
- Modification of any content in the Company Content;
From time to time, the Website will utilize various plugins or widgets to allow sharing of content via social media channels, email, or other methods. Use of these plugins or widgets does not constitute any waiver of Company's intellectual property rights. Such use is a limited license to republish the content on the approved social media channels only, with full credit to Company.
PROHIBITED USES OF THE WEBSITE
You must not use the Website in a way that causes, or may cause, damage to the Website or impair the availability of access to the Website. You must not decompile, reverse engineer, disassemble, or otherwise reduce the Website, except to the extent that such activity is expressly permitted by applicable law. You must not use the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, and/or other harmful code or malicious software.
You must not conduct any systematic or automated data collection activities, including, but not limited to, scraping, data mining, data extraction, or data harvesting on or in relation to the Website without Company's express written permission.
You must not use the Website to transmit or send any unsolicited commercial communications, including, but not limited to, spam comments. You must not use the Website for any third-party marketing without Company's express written permission.
Unless otherwise noted, the design, content, and all components of the Company Content are copyrights owned by Company or third parties and are protected by United States and international copyright laws and should not be reused or republished without express written permission.
From time to time, the Company Content will legally utilize copyrights owned by third parties. These copyrights are the respective property of their owners and Company makes no claim of ownership.
Company's trademarks and trade dress may not be used in connection with any product or service that is not Company's, in any manner likely to cause confusion among consumers, or in any manner that disparages or discredits Company or its owners.
From time to time, the Company Content will legally utilize trademarks owned by third parties. These trademarks are the respective property of their owners and Company makes no claim of ownership.
CONTENT CONTRIBUTED TO THE WEBSITE
In limited circumstances, you may contribute content to the Company Content, including, but not limited to, surveys, suggestions, notes, comments, posts, or submissions. Any content you contribute to the site, including, but not limited to text, images, audio material, comments, video material, and audio-visual material, must not be illegal or unlawful, may not infringe on any third-party's legal rights, and must not be capable of giving rise to legal action whether against you, Company, or a third party.
Company reserves the right to edit or remove: (i) any material submitted to the Website; (ii) stored on Company's servers; or, (iii) hosted or published on the Company Content. Company takes no responsibility and assumes no liability for any content posted by you or any third party.
GRANT OF RIGHTS
You grant Company a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute any content you contribute to the Company Content. This includes, but is not limited to, text, images, audio material, comments, video material, and audio-visual material. This license extends to all known and future media. You also grant Company the right to sub-license these rights and the right to bring an action for infringement of these rights.
In the event that you contribute any comments or suggestions regarding the Company Content to Company, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
If you send Company an email, register to use the Website, purchase a Course, or provide your email to Company in any other way, you consent to receive communications from Company electronically. You agree that all legal notices provided via electronic means from Company satisfy any requirement for written notice.
Prior to engaging in any events or commercial transactions with any third parties discovered through or linked in the Company Content, you must complete any necessary investigation or due diligence. If there is a dispute for any events or commercial transactions with a third party discovered through or linked in the Company Content, you expressly hold Company harmless from any and all liability in any dispute.
The Website and all Company Content are provided on an "as is" and "as available" basis without any representations or warranties, express or implied. Company makes no representations or warranties in relation to the Website, Company Content, or the information and materials provided therein.
Company makes no warranty the Website or Company Content will meet your requirements; will be available uninterrupted; timely and free of viruses or bugs; or represents the full functionality, accuracy, and reliability of the Website. Company is not responsible to you for the loss of any content or material uploaded or transmitted through the Website. The Website and Company Content are written in English and makes no warranty regarding translation or interpretation of content in any language.
COMPANY HEREBY DISCLAIMS, ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THE WEBSITE AND COMPANY CONTENT, ALONG WITH ANY ANCILLARY SERVICE, ARE BEING PROVIDED “AS IS,” WITHOUT ANY TYPE OF WARRANTY WHATSOEVER. IF YOU ARE A CALIFORNIA RESIDENT, BY ACCEPTING THIS AGREEMENT YOU ARE WAIVING CALIFORNIA CIVIL CODE SECTION 1542 WHICH STATES THAT “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HER SETTLEMENT WITH THE DEBTOR.”
LIMITATION OF LIABILITY
COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
UPDATED: May 10, 2023