This Privacy Notice ("Privacy Notice") applies to Premiere Education's website accessible at https://www.premierece.com ("Website") and the cloud-based learning management system also accessible through that Website collectively referred to as the ("Site"). The Site is owned and operated by Premiere Education, LLC, an Arizona limited liability company ("Premiere Education", "we", or "us"). This Privacy Notice describes how Premiere Education collects and uses personal information collected through the Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
1. Personal Information We Gather
Premiere Education obtains information from you via our interactions with you and through our Site. Some of this information is given to us directly by you, while other information is collected by observing your interactions, usage, and experiences on our Site. The information we gather is contingent upon your interactions with us, the choices you make, your privacy settings, and the services and features you utilize. Additionally, we receive data about you from third parties.
You have options in terms of the technology you employ and the data you share. If we request personal information from you, you have the right to refuse. To provide you with certain services, we require some personal information. If you decide not to provide the necessary data for a service or specific feature, you will be unable to use that service or feature. Moreover, if you do not provide certain information, we may not be able to report your continuing education credit accurately to the appropriate accrediting bodies. When providing data is optional, and you choose not to share personal information, features that rely on such data, like personalization, will not function for you.
- Payment Processing: When purchasing a subscription, you must provide payment and billing details, which often include an address and credit card information. The payment data you input on our Site's designated checkout page will be encrypted using the Transport Layer Security (TLS) protocol before being transmitted to us over the internet. This data is then directly transferred to our third-party payment and subscription processors and is beyond Premiere Education's control. In such instances, this Privacy Notice is not applicable, and the third-party payment and subscription processors' usage and privacy terms will govern.
- Information collected from your use of our Site: Each time you visit our Site, whether as a registered user or not, we automatically gather information about you. This includes technical data, details about your visit, and information about your activities on our Site, such as courses searched for and viewed, page response times, download errors, duration of visits to specific pages, page interaction data (e.g., scrolling, clicks, and mouseovers), methods for navigating to and from pages, and ways to contact our sales and support teams. Technical information might also include the internet protocol (IP) address connecting your device to the internet, unique device identifiers, your login credentials, browser type and version, time zone setting, browser plug-in types and versions, operating systems, and device platform.
- Information obtained from other sources: We receive data about you from third parties with whom we collaborate closely to offer, promote, and enhance our services. These third parties comprise business partners, vendors who support technical and payment services, advertising networks, analytics providers, and search information providers.
2. How We Use Personal Data
- Delivering Services: Your personal information facilitates the provision of services through our website in accordance with agreements between you and us. This encompasses course library access, account administration, billing, and updates on services or accounts. Your data allows for interactive feature engagement and access to resources like whitepapers and webinars.
- Enhancing Services and Features: Data is used to refine our website with fresh content, features, and functionalities.
- User Experience Customization: Data is harnessed to personalize user experiences based on past interactions with our website.
- Account Setup and Management: Device, network, and subscription identifiers are employed to establish and maintain user accounts.
- Customer Support: Your personal data assists us in addressing support requests, including password resets and troubleshooting.
- Communication: Your personal data facilitates communication regarding your account and website utilization.
- Promotional Outreach: With your consent, your personal data may be utilized to inform you about relevant services, enhancing website engagement. Communications may occur through email, direct mail, phone, or on our website, and can include newsletters, promotions, or invitations for market research participation, following local laws.
- Contests and Events: Upon your consent, your data will be used to manage prize promotions and events, such as providing contact information to third parties handling prize distribution.
- Operational and Analytical Purposes: Personal data supports legitimate interests like website administration, internal operations, troubleshooting, data analysis, testing, research, statistical surveys, and performance evaluation. This data aids in gauging content effectiveness and user experiences, and analyzing trends, user movements, and demographic details to improve our website and offer personalized recommendations.
- Legal Adherence: Personal data is processed to abide by laws, including aiding with privacy rights or reporting prizes and awards to tax authorities.
- Accrediting Body and Employer Reporting: Your personal data is utilized to report your achievements and progress to accrediting entities and employers as necessary. This allows customers to successfully fulfill their continuing education requirements and uphold professional credentials. We emphasize information security and confidentiality during this process, complying with industry standards and relevant regulations.
3. Reasons We Share Personal Data at Premiere Education
We take necessary precautions to ensure that we only disclose relevant personal data for its intended use and avoid processing it in a way that conflicts with these purposes.
- Personal Data Sharing with Premiere Education Affiliates: Our affiliates process your personal data to offer support and other services. You can find a list of our affiliates on our website.
- Collaboration with Premiere Education Suppliers: We occasionally engage third parties to carry out certain business-related functions, such as sending emails on our behalf, payment processing, or conducting market research. We may also share your email address with third parties like Facebook, LinkedIn, and Twitter to provide you with customized marketing materials on their platforms. When we employ another company for such functions, we only provide the necessary information for them to perform their specific task. These third parties are prohibited from using your personal information for any purpose other than providing services to us. Our sub-processors can be found on our website.
- Working with Technology Vendors: We share user engagement data from our platform with third parties. For instance, when you view a course related to a specific technology vendor, we share information such as course minutes viewed, role and skill levels, hands-on course engagement, and other related data with that vendor. This information exchange and feedback from third parties help us improve our platform's content and collaborate with our partners to address skill development needs for companies and individuals. We don't share personal data with technology vendors unless you provide explicit consent.
- Business Plans and Company Partnership Subscriptions: We collaborate with third parties to offer our services to their employees or group members. As part of these partnerships, a third party may pay for or otherwise arrange subscriptions for their employees or group members, and we may share information about your use of our services with them. If your subscription is provided by your employer or group sponsor, we may share information you provide, or information we collect during your registration and use of our services, with such third parties. This information may include course viewing history, duration, completion, ratings, feedback, certifications, performance metrics, and other personal data. Your employer or group sponsor can manage and administer your Premiere Education subscription.
- Corporate Mergers and Acquisition Activities: If Premiere Education or its affiliates are acquired by or merge with another business or undergo a reorganization, your personal data will be shared with the acquiring, acquired, or resulting entities and their affiliates for account management and service provision purposes, as well as to offer you additional products and services.
- Legal Obligations: In some cases, Premiere Education may need to disclose personal data in response to lawful requests by government agencies and supervisory authorities, including for security or law enforcement purposes. We reserve the right to disclose your personal information when required by law or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or similar legal process served on us or our website.
- Reporting to Accrediting Bodies and Employers: We use your personal data to report your achievements and progress to accrediting organizations and employers as needed. This helps customers successfully fulfill their continuing education requirements and maintain professional credentials. We prioritize information security and confidentiality during this process, adhering to industry standards and relevant regulations.
4. How to Access and Control Your Personal Data
You can manage and control your personal data collected by Premiere Education by contacting us or using the features we offer. In some cases, your ability to access or control your personal data may be limited, as required or permitted by applicable law or by your employer or group sponsor (if applicable).
Control the use of your data for interest-based advertising through the following methods:
- Specify the types of marketing communications you wish to receive in the Communication Preferences section of your profile;
- Use the "Unsubscribe" link found in the emails we may send to you; or
- Contact us at [email protected]. Before assisting you with your inquiry, we may need to verify your identity or the identity of your authorized representative.
Please note that not all personal data processed by Premiere Education can be accessed or controlled via the methods above. You won't be able to opt-out of communications related to the ongoing service and support of your account, as these are not considered marketing communications. Additionally, any personal data you provide directly to third parties, such as our third-party payment and subscription providers, can only be managed by contacting those parties.
5. Cookies and Similar Technologies
Premiere Education and its partners employ cookies or comparable technologies to collect and store specific information. These generally involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and occasionally track data about you. Cookies enable the creation of a unique device ID, facilitate remembering you when using that computer or device to interact with websites and online services, and can be employed to manage various features and content, such as storing searches and displaying personalized content.
Some cookies we use last only for the duration of your visit to our website and expire when you close your browser or exit the site. Others are used to remember you when you return to our website and will persist for a longer period. We utilize these cookies based on the necessity for the performance of a contract with you, our legitimate interests (where we have determined that such interests do not override your individual rights), or as required by law.
We employ the following types of cookies:
- Strictly necessary cookies: Essential for our website's operation and our terms with you, these cookies allow you to log into secure areas, use a shopping cart, or access e-billing services.
- Analytical/performance cookies: These cookies enable us to recognize and count visitors, and observe how they navigate our website. This helps us improve our website's functionality by ensuring users find information easily.
- Functionality cookies: These cookies recognize returning users, allowing us to personalize content, greet you by name, and remember your preferences (e.g., language or region selection).
- Targeting cookies: These cookies record your website visit, visited pages, and clicked links. Based on your choices and preferences, we use this information to make our site and displayed advertisements more relevant to your interests. We may also share this data with third parties for this purpose.
We may collaborate with advertising networks that collect information about the content on our website and other websites and services you visit. This could result in you seeing advertisements on our website or our ads when you visit third-party websites and services. For more information on disabling this feature, see below or visit http://optout.networkadvertising.org/ and learn about opting out of targeted ads. This site provides resources specifically for citizens in the United States, Canada, and the European Union.
Disabling cookies may affect our website's functionality, and in some cases, prevent purchases. Disabling third-party cookies won't prevent purchases, but disabling all cookies will.
To disable cookies on our website, adjust your browser settings to reject cookies. The process depends on your browser. Instructions for disabling cookies on popular browsers are provided below:
For Google Chrome:
- Choose Settings > Advanced
- Under "Privacy and security," click "Content settings"
- Click "Cookies"
- Choose Preferences > Privacy
- Click on "Remove all Website Data"
For Mozilla Firefox:
- Choose the menu "Tools" then "Options"
- Click on the icon "Privacy"
- Locate the menu "Cookie" and select the appropriate options
Except for essential cookies, all cookies employed on our site will expire after two years or sooner.
6. Safeguarding Your Personal Data
Premiere Education is dedicated to ensuring the security of your personal data. We employ a range of security controls and procedures designed to protect your personal data from unauthorized access, use, or disclosure. We continuously evaluate and update these measures to stay current with industry standards and protect your information effectively.
7. Third-Party Services and External Links
8. Applicability to GDPR Subjects
If you are subject to the GDPR, the following applies to your personal data:
Premiere Education serves as a data controller for your personal data when you access our Website, interact with us, download whitepapers, register for events, or consent to receive marketing communications from us and our affiliates.
When engaging with the Platform through an employer-sponsored business plan or a Company Partnership Subscription, your employer acts as the data controller for user information provided to us (such as first name, last name, and business email address). In such cases, we function as a data processor under data protection laws, using the information to deliver services to your employer.
Premiere Education is the data controller for information you provide directly or through interaction with the Platform. This may include assessment data, secondary email address, additional profile details (job title, personal website URL, short bio, social platform handles), and demographic information (gender, birth year, work industry).
When signing up for the Platform via an individual plan, Premiere Education serves as the data controller for all personal information provided by users and collected by the Platform during access and usage.
9. Applicability to CCPA Subjects
California residents are entitled to specific privacy rights concerning their personal information under California law.
10. Enforcement and Dispute Resolution
We conduct compliance audits of our privacy practices to ensure adherence to this Privacy Notice. Any employee found to have violated this Privacy Notice may face disciplinary action, up to and including termination of employment.
Address questions or concerns about our use or disclosure of personal data to Customer Support at [email protected]. We will investigate and attempt to resolve complaints and disputes regarding personal information use and disclosure according to this Privacy Notice's provisions.
11. Retention of Personal Data
We generally retain your personal data for the duration of our relationship. After the relationship ends, we retain your personal information for a period that allows us to fulfill specific purposes, such as record retention required by law, use in legal proceedings, addressing service or website complaints, or other legitimate interests that do not override your individual rights.
12. Trial or Free Accounts
This Privacy Notice applies to personal data processing in association with any user account, including accounts offered without charge, on a trial basis, or with new or limited features.
13. Privacy Shield
While Premiere Education does not rely on the EU-U.S. Privacy Shield Framework for personal data transfers, we adhere to the principles of both the EU-U.S. and Swiss-U.S. Privacy Shield frameworks for personal data transferred from the European Union and its Member States, the European Economic Area, the United Kingdom, and Switzerland to the United States.
14. Changes to this Privacy Notice
We update this Privacy Notice as necessary to provide greater transparency or in response to feedback from customers, regulators, industry stakeholders, changes in our products, or changes in our data processing activities or policies. When changes are made, we will provide a version and effective date for the most recent terms.
15. Contacting Us
For questions or comments regarding this Privacy Notice, please contact Premiere Education via email or phone as follows:
Email: [email protected]
Phone: 866-806-4CEU (4238)
Physical Address: 3550 North Goldwater Blvd #1092, Scottsdale, AZ 85251